User Agreement & Privacy Policy
This Privacy Policy applies to users of the PlanetGPS™ products and applications. PlanetGPS Inc., a Toronto, Canadian company, is the developer and the owner of all the commercial rights to the applications and products sold under the PlanetGPS™ Brand.
PlanetGPS Inc. ("We" , "Our", "PlanetGPS" or "The Company") have updated our privacy policy to include additional information required under applicable Data protection regulations – including the European Union’s General Data Protection Regulation(GDPR) such as the following:
Cookies and Similar Technologies
To help analyze how you and other visitors navigate PlanetGPS websites, and compile aggregate statistics about site usage and response rates, we, with assistance from third-party analytics service providers, collect certain information when you visit our site. This information includes IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear GIFs or other similar tools on our site or in our email messages to assist us in collecting and analyzing such information. We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site. We may also engage one or more third-party service providers to provide online advertisements on our behalf. They may use a pixel tag or other similar technology to collect information about your visits to sites, and they may use that information to send you targeted advertisements. For more information regarding this practice and to opt-out of such collection and use of this information by our third-party service providers, please see Networkadvertising.org.
If you do not want information collected through the use of these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them.
If you reside in the European Union or other jurisdiction that requires us to obtain your consent to use cookies on our sites, then you will have an opportunity to manage your cookie preferences on the sites; except that certain cookies are required to enable core site functionality, and you cannot choose to disable those cookies.
PlanetGPS Mobile apps:
We also collect data from users about their usage of PlanetGPS mobile apps. The types of analytical information that are collected include the date and time the app accesses our servers, app version, the location of the device, language setting, what information and files have been downloaded to the app, user behavior (e.g., features used, frequency of use), device state information, device model, hardware and operating system information, and information relating to how the app functions. PlanetGPS uses this data to improve the quality and functionality of our mobile apps, to develop and market products and features that best serve you and other users; and to help identify and fix app stability issues and other usability problems as quickly as possible.
The legal ground for processing this analytical information is our legitimate interest in understanding how our customers interact with our products, apps and websites so we can enhance the user experience and functionality of our products, apps and websites.
Here are examples of third-party providers of analytics and similar services we currently use:
ANALYTICS SERVICES:
Google: Google Analytics is used to track site statistics and user demographics, interests and behavior on websites. We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimization. Find out more information about how this analytics information may be used, how to control the use of your information, and how to opt-out of having your data used by Google Analytics.
Application Performance Monitoring:
PlanetGPS uses various software tools to analyze and monitor the performance of our complex ecosystem. To provide such services, our app receives basic request information, including IP address, necessary to detect and diagnose anomalous errors and response times.
Privacy Policy Updates
We may update this Privacy Policy from time to time as we add new products and apps, as we improve our current offerings and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the "Last updated" legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Policy.
We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on the PlanetGPS websites and apps that link to this Privacy Policy.
Retention of Personal Data
We will retain your personal data as long as your PlanetGPS account is considered to be active. In addition, see below under "Your Rights" for a description of your right of erasure.
If you reside outside of the European Economic Area and Switzerland, then the personal data collected by PlanetGPS is controlled by PlanetGPS Inc., which you can also contact by email at support
Your Rights
If you reside in the European Union, you have the right under the General Data Protection Regulation to request from PlanetGPS access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.
To request access to or rectification, portability or erasure of your personal data, or to delete your PlanetGPS account, write your request to support and make sure to include all the details about your PlanetGPS account such as the log-in email and the device ID(s) of your PlanetGPS devices.
If you live in the European Union and you wish to exercise your right to restriction of processing or your right to object to processing, contact PlanetGPS’s support.