Cookies and Similar Technologies
If you do not want information collected through the use of these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them.
PlanetGPS Mobile apps:
We also collect data from users about their usage of PlanetGPS mobile apps. The types of analytical information that are collected include the date and time the app accesses our servers, app version, the location of the device, language setting, what information and files have been downloaded to the app, user behavior (e.g., features used, frequency of use), device state information, device model, hardware and operating system information, and information relating to how the app functions. PlanetGPS uses this data to improve the quality and functionality of our mobile apps, to develop and market products and features that best serve you and other users; and to help identify and fix app stability issues and other usability problems as quickly as possible.
The legal ground for processing this analytical information is our legitimate interest in understanding how our customers interact with our products, apps and websites so we can enhance the user experience and functionality of our products, apps and websites.
Here are examples of third-party providers of analytics and similar services we currently use:
Google: Google Analytics is used to track site statistics and user demographics, interests and behavior on websites. We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimization. Find out more information about how this analytics information may be used, how to control the use of your information, and how to opt-out of having your data used by Google Analytics.
Application Performance Monitoring:
PlanetGPS uses various software tools to analyze and monitor the performance of our complex ecosystem. To provide such services, our app receives basic request information, including IP address, necessary to detect and diagnose anomalous errors and response times.
Retention of Personal Data
We will retain your personal data as long as your PlanetGPS account is considered to be active. In addition, see below under "Your Rights" for a description of your right of erasure.
If you reside outside of the European Economic Area and Switzerland, then the personal data collected by PlanetGPS is controlled by PlanetGPS Inc., which you can also contact by email at support
If you reside in the European Union, you have the right under the General Data Protection Regulation to request from PlanetGPS access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.
To request access to or rectification, portability or erasure of your personal data, or to delete your PlanetGPS account, write your request to support and make sure to include all the details about your PlanetGPS account such as the log-in email and the device ID(s) of your PlanetGPS devices.
If you live in the European Union and you wish to exercise your right to restriction of processing or your right to object to processing, contact PlanetGPS’s support.